Desire My Diamonds offers Free Shipping to all of our U.S. and International Customers. We provide fast and free shipping, regardless of order amount. In addition to free shipping, rest assured that all items are securely packaged and fully insured while in transit to your home or office.Our Shipping Methods
Customs authorities in your country may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs, the customs office will contact you directly to arrange for the payment of any charges that may be due.Customs authorities in your country might open and inspect your package. Furthermore, information about your order, shipment and products will be attached with your package; this is part of the customs clearance process.
Making a jewelry purchase is a big deal and we want you to be sure that what you bought is exactly what you want. Our 30-day return policy gives you plenty of time to gather opinions from friends and family about your purchase and make sure you made the right decision. If for any reason you are not satisfied you can return your item in its original condition, within 30 days of the date of shipment for a refund or an exchange.We do NOT refund:
Shipping, Handling and Insurance charges on return shipments.
Customs Taxes & Duties on return international shipments.
A 15% restocking fee may be charged on:
Custom designed jewelry that we altered or personally made according to a client’s designs.
Engraved or Sized items that we personally altered according to a client’s request.
Once we receive your returned item and it is accepted, your refund or new item will be processed In just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than Desire My Diamonds), or damaged in any way cannot be accepted for return.How to return your order?
At Desire My Diamonds, Safety is our first priority and we want our customers to have a safe and pleasant shopping experience.Paypal